Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we strive for 100% satisfaction and offer replacements or refunds for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim for your fresh pastries.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, immediately check your pastry box for any shipping damage or discrepancies in the items received.

• 2.
  Document Issues

  Take clear photographs of the packaging and the specific product issue to help our quality control team verify the claim.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the attached photos within one business day.

• 4.
  Resolution Process

  Once approved, we will either rush a fresh replacement to your doorstep or issue a full refund to your original payment method.